The Receptionist provides front-desk support and visitor services for an office or facility. This role serves as the first point of contact for visitors and callers, ensuring professional representation of the organization while managing routine clerical and communication tasks. The position supports daily operations through call management, visitor coordination, and administrative assistance.

Ardent Eagle Solutions is a mission-focused government contracting firm providing professional, administrative, and technical support services to federal agencies. The company delivers steady, reliable execution across diverse programs, supporting clients in achieving operational excellence while maintaining compliance, integrity, and accountability.

Ardent Eagle Solutions is committed to building high-performing teams, fostering a culture of professionalism and collaboration, and delivering responsive support aligned with customer mission requirements. Through disciplined processes and a people-centered approach, AES partners with government agencies to provide scalable, compliant, and results-driven solutions.

• Greet visitors and determine the nature of their visit.

• Direct visitors to appropriate personnel or meeting locations.

• Record, screen, and transmit phone messages accurately and professionally.

• Maintain logs of calls placed and received as required.

• Provide routine information to callers and visitors.

• Schedule appointments and coordinate meeting notifications.

• Maintain visitor logs and issue visitor passes in accordance with security procedures.

• Monitor front desk area to ensure orderly and professional operations.

• Perform routine clerical tasks using computer systems and office equipment.

• Maintain organized records and documentation related to front desk operations.

• Support additional administrative duties as assigned.

• Approximately three (3) to eight (8) years of experience in receptionist, front-desk, or customer service roles.

• Strong verbal communication and interpersonal skills.

• Professional demeanor and customer-service orientation.

• Basic proficiency in office software applications and standard office equipment.

• Ability to manage multiple tasks while interacting with visitors and callers.

• Attention to detail and organizational skills.

• Ability to maintain confidentiality when handling sensitive information.

• Ability to work under general supervision in a structured office environment.

High School Diploma or equivalent required.

At Ardent Eagle Solutions, we offer a comprehensive benefits package to our employees and their families:

• Medical/Dental/Vision Coverage
• Matching 401(k) Plan
• Continuing Education Assistance
• Paid Time Off

This job description is intended to describe the general scope of work and level of work that is needed to perform while on task with Ardent Eagle Solutions. Other duties may be assigned. Selected candidates may undergo a government security investigation and must fulfill eligibility criteria for accessing classified information. US citizenship may be a prerequisite for certain roles.

Ardent Eagle Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to disability or protected veteran status.

Proposal Notice:
This position is contingent upon contract award. Candidates applying to this role should be aware that it is part of a proposal effort, and selection timelines may be longer than typical hiring processes. 

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