The Clerk II (General) performs a range of clerical duties requiring familiarity with office terminology, procedures, and documentation standards. This position selects appropriate methods from established procedures and applies limited interpretation of guidelines to complete varied clerical tasks. The role supports office operations by ensuring accurate document handling, record maintenance, and administrative processing activities.

Ardent Eagle Solutions is a mission-focused government contracting firm providing professional, administrative, and technical support services to federal agencies. The company delivers steady, reliable execution across diverse programs, supporting clients in achieving operational excellence while maintaining compliance, integrity, and accountability.

Ardent Eagle Solutions is committed to building high-performing teams, fostering a culture of professionalism and collaboration, and delivering responsive support aligned with customer mission requirements. Through disciplined processes and a people-centered approach, AES partners with government agencies to provide scalable, compliant, and results-driven solutions.

• Perform clerical duties requiring familiarity with office procedures, terminology, and documentation requirements.

• Select appropriate methods from a variety of established procedures to complete assigned tasks.

• Apply limited interpretation of guides, manuals, or procedural instructions when processing documentation.

• Maintain and update electronic and paper filing systems.

• Process records, logs, and routine documentation with attention to accuracy and completeness.

• Prepare standard correspondence and forms as required.

• Assist with data entry and record tracking activities.

• Coordinate document routing and ensure timely distribution of materials.

• Identify routine discrepancies and refer recognized problems to appropriate personnel.

• Operate office equipment and utilize standard office software applications.

• Support general office operations as assigned.

• Approximately five (5) or more years of clerical or administrative support experience.

• Familiarity with office terminology and standard procedural documentation.

• Experience selecting and applying appropriate clerical methods from established procedures.

• Ability to follow and interpret limited procedural guidance.

• Strong organizational skills and attention to detail.

• Proficiency in standard office software applications.

• Ability to recognize routine problems and refer them appropriately.

• Effective written and verbal communication skills.

• Ability to work under general supervision in a structured office environment.

Associate’s Degree (AA/AS) required;
OR equivalent combination of education and relevant experience.

At Ardent Eagle Solutions, we offer a comprehensive benefits package to our employees and their families:

• Medical/Dental/Vision Coverage
• Matching 401(k) Plan
• Continuing Education Assistance
• Paid Time Off

This job description is intended to describe the general scope of work and level of work that is needed to perform while on task with Ardent Eagle Solutions. Other duties may be assigned. Selected candidates may undergo a government security investigation and must fulfill eligibility criteria for accessing classified information. US citizenship may be a prerequisite for certain roles.

Ardent Eagle Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to disability or protected veteran status.

Proposal Notice:
This position is contingent upon contract award. Candidates applying to this role should be aware that it is part of a proposal effort, and selection timelines may be longer than typical hiring processes. 

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