Provide comprehensive administrative and clerical support to the Federal Protective Service (FPS) Region 9 District Commanders and Area Commanders to ensure smooth office operations and effective communication across the district.
The Department of Homeland Security (DHS), Federal Protective Service (FPS), safeguards federal facilities and the people within them. The Secretary II supports FPS’s mission by coordinating daily administrative functions, managing documentation, and maintaining operational efficiency within the Region 9 district offices.
Perform a full range of standard and nonstandard administrative and secretarial duties to support FPS Region 9 operations.
Provide administrative support to District Commanders by handling correspondence, scheduling meetings, maintaining calendars, and organizing files.
Maintain the office reception area, greet visitors, and handle incoming calls and inquiries from customers, FPS staff, and the public.
Compose and route routine correspondence; respond to emails and calls promptly and professionally.
Manage multiple office calendars (District Commander and Area Commanders), determining which matters to address directly or route appropriately.
Coordinate meetings and teleconferences, including reserving rooms, preparing materials, and recording meeting minutes.
Design and maintain electronic and hard-copy filing systems; organize and track reports, memorandums, and personnel documentation.
Assist with timekeeping activities in systems such as GovTA and maintain attendance records and reports.
Prepare data for budget reports and maintain access to databases to compile and provide information to government personnel.
Sort and distribute incoming/outgoing mail; manage online express shipping services.
Track and report government vehicle mileage and maintenance; maintain updated inventories for security equipment and supplies.
Support Facility Security Assessments (FSA), post inspections, post order tracking, and security operations documentation.
Collect, organize, and submit required district reports such as prohibited items and post inspection data.
Maintain district training files and assist in developing and updating Desk Reference Guides.
Provide administrative support to the Security Management Branch (SMB) and Protective Security Operations Officer (PSOO) for documentation, procurement requests, and post-related data.
Maintain office supplies and perform weekly inventory reporting.
Update and maintain databases such as STORM and Post Tracking System (PTS).
Support business, management, and operational initiatives as needed.
Perform other administrative duties as assigned.
Two (2) years of administrative or office management experience.
Proficiency in Microsoft Windows-based systems and Microsoft Office applications (Word, Excel, Access, Outlook).
Strong attention to detail, spelling, and data accuracy.
Excellent organizational and communication skills.
Ability to manage multiple calendars and coordinate with multiple levels of FPS staff.
Experience handling confidential information and maintaining professionalism.
Ability to work independently with minimal supervision.
High school diploma
Must successfully complete DHS background investigation and suitability determination (HSPD-12).
Must complete required annual DHS privacy and IT security awareness training.
Work Location:
DHS FPS Phoenix Office
230 North First Ave, Suite 403, Phoenix, AZ 85003
Work Arrangement: This is a fully on-site position. Remote or telework flexibility is not authorized under this contract.
Work Hours/Schedule:
Monday through Friday, eight (8) hours per day with a 30-minute unpaid lunch break. Core hours are set by FPS management and may be adjusted to meet mission requirements.
This position is governed by the Service Contract Act (SCA).
Hourly Pay: $21.75/hour (Phoenix locality).
Health & Welfare: $5.36/hour (up to 40 hours per week).
Vacation: 2 weeks after 1 year of service, 3 weeks after 5 years, and 4 weeks after 12 years.
Paid Holidays: A minimum of eleven paid holidays per year: New Year's Day, Martin Luther King Jr.'s Birthday, Washington's Birthday, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veterans' Day, Thanksgiving Day, and Christmas Day. (A contractor may substitute for any of the named holidays another day off with pay in accordance with a plan communicated to the employees involved.)
At Ardent Eagle Solutions, we offer a comprehensive benefits package for our employees and their families. For employees covered under the Service Contract Act (SCA), we provide a Health & Welfare payment that can be used to purchase health benefits. SCA employees also have the option to enroll in our company-sponsored plans at full cost. All employees may take advantage of additional programs, including:
This job description is intended to describe the general scope of work and level of work that is needed to perform while on task with Ardent Eagle Solutions. Other duties may be assigned. Selected candidates may undergo a government security investigation and must fulfill eligibility criteria for accessing classified information. US citizenship may be a prerequisite for certain roles.
Ardent Eagle Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law.
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